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What we do - Agree all fees in advance and confirm in writing;
- Respond to all emails by close of business on the same or next working day;
- Treat all clients with the same courtesy and respect regardless of size;
- Provide year round support;
- Strive to provide exceptional service to our clients;
- Stick to what we are good at;
- Return business records promptly;
- Have a sense of humour;
- Get to know you and your business
What we don’t do - Jargon;
- Surprise invoices;
- Differentiate clients;
- Take on clients whom we do not feel appropriate;
- Try and be all things to all people;
- Rest on our laurels
To find out more about how Dormer Finance Ltd can help your business click here to contact us or call us on 01268 417631.
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